Frequently Asked Questions
WHY CHOOSE A GLACIER POOL COOLING SYSTEM OVER OTHER COMPETITORS?
- Glacier Pool Coolers are the most energy efficient solution and can cool down small or large bodies of water in the quickest timeline.
IS THE POOL COOLER LOUD?
- No. The cooler has about the same noise level as your pool pump.
HOW MUCH ELECTRICITY DOES THE POOL COOLER USE?
- All of our models are extremely energy efficient. They average 8.5 amps (amperage) when in use.
SHOULD I OVERSIZE MY COOLER TO GET MORE COOLING?
- No. Our line of pool coolers have been designed to accommodate specific pool sizes as shown on the specs. You will not see an increase in cooling by putting a larger cooler on a smaller pool.
DO THE COOLERS WORK IN HIGH HUMIDITY AREAS?
- Yes. Glacier Pool Coolers work efficiently in all regions. All our research and development was actually done in Houston, TX and the Gulf Coastal region. Our coolers take the heat from the water regardless of humidity or air temperature.
CAN I DO THE INSTALLATION MYSELF?
- Yes. You can get all the parts at your local home improvement store. We strongly recommend an authorized installer from our list if one is in your area.
WHAT DO I NEED TO DO TO WINTERIZE MY COOLER?
- You must keep your IN and OUT valves closed and your main drain ball valve (the bottom left valve) open so the system is drained and will stay empty from rain water. If water stays in the basin over the off-season it could potentially burn up your pump. You may also want to purchase a cover or tarp to keep any leaves or debris out of the fan area and basin especially if the cooler is under or around trees or bushes. Upon start-up at the beginning of the summer season, make sure the unit is clear of debris especially around the pump. A good hose down should do the trick.
WILL THE POOL COOLER WORK WITH A SALT WATER POOL?
- Yes. Our units are made of reinforced fiberglass, with stainless steel components. You can not harm the unit with salt residue, however extra care to maintain the cooler on your salt pool is necessary. Keep the cooler hosed down regularly to reduce salt build up and rusting.
HOW DO I CONTROL THE TEMPERATURE OF MY POOL?
- Our residential coolers do not come with thermostat controls. Cooling is determined by the run time of your pool pump. If it’s too cold, cut back your hours…if it’s not cool enough, run your pump longer. Now if your pool is automated our pool cooler can integrate into your system and a temperature range can be set through your automated system.
WHY IS THERE SPLATTER COMING OUT THE TOP OF MY COOLER?
- If there is water droplets splattering out the top of the cooler you are putting too much water through the cooler. You need to slow your sprinkler wands down and in order to do this, simply restrict the flow of water coming into the unit by slowly turning the ball valve on the IN line. The wands should be turning at a slower or “walking” rate of speed. As a rule of thumb both the IN and OUT valves should be positioned at about the 2 o’clock position.
MY COOLER ONLY DROPPED MY POOL DOWN BY 5 DEGREES. IS THERE SOMETHING WRONG?
- If a desirable drop in degrees is not established within an 8-12 hour period, there may need to be some use adjustments. Always make sure that the sprinkler wands are turning at a slower or “walking” rate of speed. It is recommended that the cooler run at night when the sun is off the pool. An initial drop in temperature should be expected overnight. If the sun warms the pool back up by afternoon, just turn the system on to keep your pool refreshing.
IS THE WATER SUPPOSED TO FILL UP IN THE BASIN AND THEN DRAIN EVERY FEW MINUTES?
- Yes. The cooler is designed so that the cool water collects in the basin and the internal pump system kicks on and pushes the water back into your pool. You should never try to balance the water flow as this will eventually cause cavitations in your pool pump.